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Normal Operations Will Resume on Thursday, July 30

We extend our deepest sympathies to everyone affected by the recent earthquake.

To ensure the safety of our guests and employees, SEACRUISE suspended all operations on Wednesday, July 29, and conducted safety inspections of its vessels, accommodation facilities, marina, surrounding roads, and other related facilities.

The inspections confirmed that our buildings, vessels, accommodation facilities, and marina sustained no damage that would significantly affect our operations.

We have also confirmed that the main national roads connecting Kumamoto City and Kami-Amakusa City are open to traffic. In addition, no major damage significantly affecting access or operations has been reported at Kumamoto Airport, Kumamoto Station, or Kumamoto Sakuramachi Bus Terminal.

Based on these confirmations, SEACRUISE will resume normal operations on Thursday, July 30.

We will continue to monitor aftershocks and transportation services and will operate with safety as our highest priority.

Operations on Thursday, July 30

Passenger Vessel Services

Dolphin Watching: Normal operations

Amakusa Island Cruise: Normal operations

Amakusa Takarajima Line: Scheduled to operate normally

Operation of the Amakusa Takarajima Line is subject to the resumption of services on the JR Misumi Line. The operating schedule may be changed depending on the status of the JR Misumi Line.

Accommodation Services

SEACRUISE Glamping Kumamoto Amakusa: Open as usual

SEACRUISE House Navio: Open as usual

Cancellation Fee Policy

Considering the effects of the earthquake and disruptions to transportation services, cancellation fees will be waived for guests with reservations during the following period.

Eligible period: Thursday, July 30 through Tuesday, August 11, 2026

Passenger Vessel Services: Cancellation fees will be waived for reservations during the eligible period.

Accommodation Services: Cancellation fees will be waived for reservations during the eligible period.

Guests wishing to cancel their reservations should complete the cancellation procedure through the booking channel used for the original reservation.

Access Information

As of 9:00 a.m. on Wednesday, July 29, 2026

Road Information

The main national roads connecting Kumamoto City and Kami-Amakusa City are currently open to traffic.

Traffic restrictions may be introduced depending on aftershocks or changing road conditions. Please check the latest road information before departure.

Japan Road Traffic Information Center

Public Transportation

JR Misumi Line

Services are currently suspended while safety inspections of the railway tracks and related facilities are being conducted.

JR Kyushu Website

Sanko Bus “Rapid Amakusa-go”

Services are expected to resume beginning with the following departures:

  • 7:52 a.m. departure from Amakusa Sanko toward Kumamoto
  • 12:25 p.m. departure from Kumamoto Sakuramachi Bus Terminal toward Amakusa

Sanko Bus Website

Transportation services and schedules are subject to change. Please check the latest official announcements issued by each transportation operator before travelling.

We sincerely apologize for the considerable concern and inconvenience caused to our guests. We will continue to operate with safety as our highest priority and appreciate your understanding and cooperation.

SEACRUISE Co., Ltd.

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